Privacy Policy

At Ewing, we respect your privacy and are diligent in protecting the Privacy and Security of the personal information collected by our organization. Please take a moment to read our online Privacy and Security practices in more detail.

This Privacy Policy describes how Ewing Outdoor Supply collects and uses personal information of consumers. It also includes your rights related to your personal information and how to exercise those rights. Ewing Outdoor Supply is committed to ensuring that your personal information is protected. Ewing Outdoor Supply may change this policy from time to time by updating this page, and if material changes are made we may provide you with additional notice via email or in some other form.

Collection and Purposes for Which We Process Personal Information

Methods of Collection of Personal Information

We collect your information in the following ways:

When you provide it to us in person at our locations or online.
Automatically from your devices when interacting with our website.
When setting up and using your account.
Information received as a result of an acquisition.
When you complete applications for accounts with us or credit applications.
Credit information from Credit Bureaus as a result of a credit application.
Cameras from marketing events and project sites.
Consent is obtained prior to video or picture capture.
Security Camera footage in our locations.

Personal Information Categories Collected

These are the types of information we may collect from you:

Contact Information, such as first and last name, email address, phone number, and address including company and job information from business cards.
Account Information such as login and password information, and purchase history information.
Device Information when you interact with our websites, platforms, or our social media pages, such as IP addresses, MAC address, Operating system, usage and log information.
Financial Account or Card information, such as credit card or bank account numbers.
Videos and Images.
Sensitive Personal Information – credit and income-related information is collected only for credit applications. This is collected and handled in accordance with the FCRA and relevant state statutes.

Purposes and Uses of Personal Information

These are the reasons we collect your information and the uses of that information:

For Business Communications and Transactions, to communicate with you, complete orders, open accounts, and provide you with products and services.
Business Operations, such as customer support services.
For operating our websites, to ensure proper working of our sites and tools, enhance your visitor experience, and for online marketing efforts to serve ads.
For our Rewards Program and benefits.
For marketing and advertising. In addition to online marketing through cookies and similar technologies, we may use your information to send you marketing and advertising materials in other ways via email, mail, or another format. Videos and Images may also be used for marketing purposes.
For security and safety of locations.

Cookies and Similar Technologies

We use Cookies and similar technologies, including Pixels and GeoCookies for general location (not specific geolocation information), advertising, click-through data, and for other website activity analytics.

When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including personal information, about your online activities over time and across different sites. Cookies allow us to track use, and improve and customize your browsing experience.

We use both session-based and persistent cookies on our websites. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off. To change your cookie settings and preferences for one of our websites, click the Cookie Settings link in the footer of the page. You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.

We also use web beacons and pixels on our websites and in emails. For example, we may place a pixel in a marketing email that notifies us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails.

We use Google Analytics on the websites to collect and track your internet or other electronic activity, to analyze how users use the websites, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Disclosure of Personal Information for a Business Purpose

Your personal information may be processed by third-party vendors, contractors, and service providers for us to provide you with our products and services, and in cases where we do not have internal capabilities like payment processing. Your personal information may be disclosed to the following categories of third-party vendors, contractors, or service providers:

Consumer Credit Bureaus, in accordance with FCRA and similar state laws
Payment Processing Vendors
Suppliers and Delivery Vendors
Marketing and Advertising Partners including Website Analytics Tools
Rewards Program Partners
Our affiliate companies

Sale or Share In the Past 12 months

We do not intentionally sell personal information or data for monetary value. However, we do share or disclose personal information that could be considered a “sale or share” under the broad definitions of the California Consumer Privacy Act (amended by the California Privacy Rights Act). No Sensitive personal information is included in these disclosures as all Sensitive personal information is processed in accordance with FCRA and similar state laws.

We are currently working to remedy the chance for the California definition of sale or share to apply to our business activities. In the meantime, if you wish to Opt-Out of Sale or Share please see Exercising Your Rights for how to do so.

For Cookies and other technologies and sale issues related to Google Analytics and similar activities, please see Your Privacy Rights Section for ways to Opt-Out of Cookies, etc., and Targeted Advertising.

Personal Information Retention

We will store your personal information for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law. We delete inactive accounts and related personal information after a period of 7 years.

Your Privacy Rights

Right to Opt out of Sale or Share, or Targeted Advertising
- You have the right to opt out of the “sale or share” of your personal information to third parties or out of targeted advertising.
Right to Limit the Use and Disclosure of Sensitive Personal Information
- You have the right to limit certain uses and disclosures of Sensitive personal information. We do not process sensitive personal information in any way that would require the limiting of use and disclosure of this information as we only collect and process Sensitive personal information specific to credit applications and in accordance with FCRA and similar state laws.
Right of Access
- You have the right to request access to (which is sometimes called the right to know) the personal information we have collected and processed about you. This includes:
  - Categories or specific pieces of personal information that we have collected about you.
  - Sources from which the personal information was collected about you.
  - Business or commercial purposes for which such personal information was collected and used.
  - Personal information that was sold or disclosed for business purposes or used for targeted advertising.
  - Categories of third parties to whom personal information was sold (including category or categories of personal information for each third party to whom personal information was sold).
  - Categories of third parties with whom we shared or disclosed your personal information.
Right to Correct
- You have the right to request that we correct inaccurate personal information we control about you where it is legal, considering the nature of the information and purposes of processing, where it is not impossible, and where it would not involve disproportionate efforts.
Right of Portability
- You have the right to request a copy of your personal information in a portable format if provided electronically, and if technically feasible, in a format that allows you to transmit this information to another entity without hindrance.
Right to Deletion
- You have the right to request the deletion of certain types of personal information that you have provided to us, and when that information is not subject to other legal retention requirements and business obligations (such as to complete a contract or for security detection and investigations).
Right to Appeal
- You have a right to appeal to our denial of any of the above-listed rights within a reasonable time.
Right to Opt-Out of Profiling
- You have the right to opt out of any form of automated processing performed on personal information to evaluate, analyze or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

Exercising Your Rights

You may exercise your privacy rights by calling (800) 343-9464 or by using the methods below.

We are required by law to verify identity for all privacy rights requests to ensure the requestor is the same individual the request is being made for or about. You have the right to use an agency or third-party to make your request, and requests made in this way will still be required to meet our verification requirements.

To Opt Out of Sale or Sharing of Personal Information or Targeted Advertising

To the extent that cookies and other advertising technologies constitute the California sale or share of information, and for opting out of targeted advertising, you can opt-out using the Cookie Settings link in the footer.

The following are other ways you can control advertising:

You can use the controls available using the Cookie Preferences link at the bottom of our website to manage or decline advertising-related cookies.
You can use the Global Privacy Control setting in a web browser or browser extension as described below.
Our advertising providers may participate in associations that provide simple ways to opt out of ad targeting, which you can access at:
- United States: NAI (http://optout.networkadvertising.org) and DAA (http://optout.aboutads.info/)
- Canada: Digital Advertising Alliance of Canada (https://youradchoices.ca/)

These choices are specific to the browser and device you are using. If you use our website from multiple devices or browsers, take these actions from tall to ensure your choices.

Other controls available:

Browser cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated;
Mobile advertising ID controls. iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs
Global Privacy Control. Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting or similar control that is recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal;
Email web beacons. Most email clients have settings which allow you to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images.

Limiting the Use of Sensitive Personal Information

We only collect, use, and disclose Sensitive personal information for credit application purposes at your request in accordance with FCRA and similar state laws. We do not sell or share that Sensitive personal information for any purpose.

Other Rights

To exercise your rights of access, correction, portability, deletion, or to appeal a previous decision regarding your rights, please submit your request here.

We do not use automated processing of personal information for profiling.

Non-Discrimination

We will not discriminate against you for exercising any of your Privacy Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your rights.

Financial Incentives

We offer a Rewards Program that you may sign up for, and the terms will be presented at the time of sign-up. These programs are not in exchange for personal information. To opt out of the Rewards Program at any time, you can complete this form or use any method in the How to Contact Us section below.

Do Not Track Disclosures

We do not collect or respond to Do Not Track signals and our websites do not function differently based on any Do Not Track preferences that may be received. For more information on Do Not Track signals, please visit https://allaboutdnt.com/.

How We Store and Safeguard Your Personal Information

We use reasonable and appropriate measures to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing undertaken and the nature of the personal information we collect.

Children

We do not intentionally or knowingly collect or store any personal information from children under the age of 16. Please contact us through this form or methods in the How to Contact Us section if you have questions or concerns about the personal information of a child.

How to Contact Us

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy.

Phone: (800) 343-9464

Email: support@ewingirrigation.zendesk.com

Physical Address:

3441 E Harbour Dr

Phoenix, AZ 85034

Ewing’s Social Community

On Ewing’s social media pages, we strive to provide news and information that’s useful, and we’d love to hear about your latest project, what you need help with or anything else that’s on your mind.

Connect with us:

Commenting Guidelines

We want our website and social network pages to be helpful and respectful, so we may choose to hide or remove content or block users on our website and other pages that may be considered:

Threatening
Inappropriate or offensive
False or misleading

We may also remove spam and anything that violates intellectual property rights.

We’ll try our best to answer your questions or resolve any issues as soon as possible.

For further assistance, please contact us. We look forward to talking with you!